OVERALL SHIPPING POLICY
- Due to the speedy nature of our fulfillment center, once your order is placed we cannot change your shipping address, information, or delay/postpone your order. For any questions regarding your shipping information, contact Customer Service at omgbeagle@gmail.com.
- The notes section in your order may not be used to change address, delay/postpone your order, or make any adjustments in fulfillment as the fulfillment process is automated and the notes will not be taken into account.
- We do not offer expedited shipping at this time unless noted in a special promotion.
- Please note that once your order has left our fulfillment center and is in the hands of the postal courier, OMG Beagle cannot be held responsible for issues that may occur during shipping including delays and damaged items.
DOMESTIC SHIPPING POLICY
- Free Domestic Shipping on all orders within the United States.
- Orders placed after 10am Pacific Time should be processed the following business day (Monday – Friday).
- Weekend delivery is not available.
- Expected delivery times based on shipping option:
– Free Ground Shipping: 5 – 10 business days
– Expedited: 3 – 5 business days
– Express: 2 – 3 business days
INTERNATIONAL SHIPPING POLICY
- Flat Rate International Shipping of $19.
- International Shipping Rates:
- Packages should be delivered within 7 – 30 business days.
- Weekend delivery is not available.
HOW TO MAKE A RETURN:
To start a return, you can contact us at omgbeagle@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.